We can help pay rent, mortgage or utility costs in the short term, or help you get into safe, affordable housing with help with your first month’s rent and/or deposit.
HIV-positive household member
Able to demonstrate financial need based on income, budget and circumstances
Able to resume the full expense of your rent and utilities after assistance ends
Resident of Hamilton, Butler, Clermont, Warren or Brown County in Ohio, or Dearborn, Ohio, or Union County in Indiana
You can apply for Short Term Rent Mortgage and Utility (STRMU) assistance or first month's rent and/or deposit assistance:
Online: please note, applying online will send a copy of your application, which references HIV status and Caracole, to the email you provide.
By mail: download and print the application to mail to our offices.
Stop by: our offices are open Monday through Friday from 9:00 AM–5:oo PM.
Caracole housing has limited availability and may not be able to assist even if you qualify.
If you are experiencing homelessness
Caracole has long-term housing subsidies at our site-based Caracole House and scattered throughout the community with private landlords. Most of our long-term subsidies are reserved for people experiencing homelessness.
If you are homeless, contact your shelter or street outreach worker to talk about the housing options available to you.
Due to the shortage of affordable housing in our community, it may be difficult to assist everyone who needs help.
Need something else?
Our region is home to many partner agencies that provide assistance:
Caracole wants to make sure that you and your friends and family are treated with respect. Your rights are listed below. If we have not lived up to this promise, we need you to let us know.
Your rights as a Caracole client:
RESPECT: You and your friends and family will be treated with respect and honor.
FAIRNESS: You and your friends and family will not be treated differently because of your race, gender, sexual orientation, appearance, religion, spirituality, ethnicity, national origin, past history, military service, health or age.
PRIVACY: You can expect to have your privacy protected. We won’t share your information without your permission
CARE: You and your friends and family have the right to receive high quality care at Caracole. In order to make that happen, we need you to stay involved with your service plan.
COMMUNICATION: Our staff members will respond to your questions, concerns, and requests in a reasonable amount of time. We will provide services in your language using an interpreter if needed.
Caracole Housing clients have additional rights and responsibilities regarding our rental subsidies and the HMIS (Information System).