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Frequently Asked Questions

How do I access HIV case management? Do I need to come in person?

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Answer

To inquire about case management services, please call (513) 619-1465 to request an appointment with one of our benefits navigators. At this time, intake assessments are being completed by telephone.

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What does the intake process look like? What are next steps after intake? Read answer How long will I receive case management services if I’m enrolled? Read answer Will my HIV status be kept confidential? Read answer Will a case manager go with me or help get me to my medical appointments? Read answer Do I need to come to my case management appointments in person? Read answer Will a case manager come to my home to provide services? Read answer
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